All the shipments should be dispatched within 24 – 48 hours after the purchase notification is sent to the Seller. Shipment of the books will be made using India Post/Courier Services only. Replacements are available for the Users who receive a Damaged Product from the Seller. You can get a replacement within 7 days of delivery at no extra cost. The 7 Days.
Replacement policy is applicable to only Pen Drives/Study Materials sold on www.alphaacademyindia.com All the Tangible Products should be returned in the original condition you had received them. Please understand that we cannot accept returns in certain instances: – Damages due to misuse of Tangible Products – Incidental damage due to malfunctioning of Tangible Products – Any Tangible Product that is returned without all original packaging and accessories, including the box.
Fees once paid shall not be refunded for any course subscribed at Alpha Academy.
In case of double payment or any other situation due to technical fault Alpha reserves the right to offer refunds, discounts or other considerations in selected circumstances at its sole discretion. Please note that each circumstance is unique and election to make such an offer in one instance does not create the obligation to do so in another.
Please feel free to contact Alpha Academy Help Desk regarding any matter relating to this website..